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New report: 9 in 10 organizations have faced an AI incident.

Customers

Trusted by Security Leaders Who Take Resilience Seriously

Hear from the CISOs and security teams who run incident response on CYGNVS: why they chose it, how they use it, and what changed.

Every quarter at our risk committee we talk about our speed to detect and our speed to respond, and we felt the CYGNVS platform allowed us to do that.

Jeff LolleyCIO, Wilson Sonsini Goodrich & Rosati
3,000+ customer organizations rely on CYGNVS
  • AXIS
  • Beazley
  • Denny's
  • Eversheds Sutherland
  • Fortinet
  • ICU Medical
  • Lincoln Electric
  • Lockton
  • Cambrian Credit Union
  • Tokio Marine HCC
  • U.S. Renal Care
  • Williston Financial Group
  • CFC
  • Hippocratic AI
  • LAFCU
  • Avita Health System
  • Tokio Marine Kiln
In Their Words

Why Security Leaders Choose CYGNVS

What CISOs, insurers and incident response partners say about running incident response on CYGNVS.

“The time to deploy AI incident response is alongside the AI project rollout – not afterwards and playing catchup. AI incident readiness requires playbooks, tabletop exercises, coordinated response and incident reporting, mirroring exactly what cybersecurity teams have built over the last decade. CYGNVS gives organizations an end-to-end platform for managing AI incidents.”

Matt Honea

CISO, Hippocratic AI

“I always had complete confidence that my cyber operations team knew how to do the technical response: the analysis, containing, eradicating and recovering. But there's a lot of other stuff going on: all the reporting requirements, bringing in third parties, working with internal and external legal counsel, making sure they even know where you stand. Do they know you're still in containment and the threat actor is still in your environment? That's why you can't bring the systems back up.”

Dennis P. Gilbert, Jr.

Former CISO, Top US Energy Company

“One of the things I do like about the CYGNVS platform: I can have an issue where I need a subject matter expert to come onto my incident. I can use CYGNVS to pull a third party in. I have to invoke privilege or I'm going to lose privilege. So I pull in a third party, they come into an environment with my legal team, they get under contract to invoke privilege, and then they come into the incident.”

Rick Orloff

CISO, Everpure (Pure Storage)

“As the CISO role has evolved from tactical security technology to strategic corporate risk, the CISO’s exposure and liability has increased significantly. As a CYGNVS customer, CISO liability insurance being a benefit of the platform is a prudent safeguard to ensure meaningful protection.”

Jeff Farinich

EVP Technology Services & CISO, New American Funding

“I've managed maybe 50 major global outages in financial services. When you're in the throes of a 72-hour conference call with 200 people on it, it's very hard to keep track of every single thing that happened. One of the most powerful benefits of CYGNVS, with a full audit trail, is not only that it helps protect the CISO from later litigation, but also that you can reconstruct the entire timeline of the incident.”

Andy Brown

CEO, Sand Hill East; board member, Zscaler and Everpure

“Given the mission-critical nature of our use case, we needed the recognized leader in Cyber Incident Response Management (CIRM), proven and battle tested at scale, and CYGNVS emerged as our clear choice. Today our CYGNVS deployment provides a comprehensive incident response solution for our extreme security requirements, complex workflows and processes, and significant governance controls.”

Mark Camillo

CEO, CyberAcuView

“There are so many players at the table: the lawyers, the cyber claims adjuster, the broker, the forensics investigator, the extortion services provider, all of whom play a very valuable role in assisting the client through the process. Today, without a platform like CYGNVS, those communications are helter-skelter, all over the corporation's email.”

Katherine Keefe

Former US Cyber Incident Management Leader, Marsh

“CYGNVS to me is a cybersecurity command center where organizations can feel safe to respond to an incident, with all the important stakeholders involved, internal and external, and with confidence that all the communications you're having, privileged or not, are not going to be tracked by criminals.”

Perry Tsao

Vice President of Cyber Claims, Elpha Secure

“There are a number of benefits of leveraging the CYGNVS platform. The first piece is having all the key stakeholders on one platform that runs in parallel with your incident response. Having your incident response plan, for communications and escalations, with the key stakeholders both internally and externally, is critical.”

Rocco Grillo

Managing Director for Global Cyber Risk, Alvarez & Marsal

“We collaborated with CYGNVS to bring this AI model to life for our clients, enabling them to learn from and apply our experience for more successful incident readiness and response. Our approach ensures client privacy and security, while delivering proactive, context-aware AI-based guidance.”

Tom Reagan

Global Head of Cyber, Marsh

“We've worked closely with a trusted provider to develop and customize an application that gives policyholders a safe, secure space to kick off their incident response in the first moments after an attack.”

Bala Larson

Head of Client Experience, Cyber Services, Beazley

“Effective preparation for cyber attacks is as important as the ability to respond with speed and efficiency after they occur. CYGNVS is a key enabler of both, and essential to secure remediation and management of incidents.”

Alex Taylor

Global Head of Emerging Technologies, QBE

“Our partnership with CYGNVS reflects our appetite to support innovation and expertise that strengthens the cyber insurance ecosystem and our ability to deliver a superior pre and post incident experience for our customers and partners.”

Dan Trueman

Head of Global Cyber and Technology, AXIS

“While the cybersecurity and regulatory landscapes continue to evolve, the need for dedicated insurance coverage for senior security and technology executives has never been more clear. We specifically designed the Side A D&O policy to help leaders navigate their evolving liabilities and we are pleased to partner with Marsh Risk and CYGNVS to make the coverage available to CYGNVS subscribers.”

Steve Kammann

Chief Underwriting Officer, North America Financial Lines, AIG

“[CYGNVS] delivers out-of-band communications, accessible through the web or by mobile app, so you can access it on the go, even if your network is down. Plus it gives you a single secure platform to communicate with your service providers, like incident response counsel, forensics or a ransom negotiator, and it puts you in control of your information. You decide who sees what, whether that's members of your internal team or external providers.”

Michelle Waldron

VP, Cyber Services (Americas), Beazley

See CYGNVS in 30 Minutes

Walk through a real incident response with our team.