AI Incident Response
AI is your newest internal threat. CYGNVS gives teams a purpose-built, out-of-band environment to prepare for, practice, respond to, and report on incidents caused by their own AI.
What is an AI incident?
They come in all shapes and sizes,
and they’re always a surprise.
AI decisions violating laws, regulations or customer rights
False outputs creating legal, customer and reputational exposure
Confidential information exposed through model outputs or integrations
Autonomous agents pursuing unintended objectives at scale
External actors manipulating AI behavior through crafted inputs
Coordination failures between AI systems producing cascading errors
You need a playbook for when
your AI causes an incident.
AI deployment in production is relatively new and organizations are still working through the ramifications and impact of business incidents caused, driven or amplified by AI. CYGNVS customers run 50 new major incidents a week on the platform and CYGNVS has exclusive access to 25,000 real-world, major incidents from the insurance industry that is not available commercially or publicly. CYGNVS has used that exclusive knowledge to catalog the various types of AI Incidents and build playbooks that can be customized by each customer.
Do you have an out-of-band environment
to execute your AI incident response?
Most organizations don’t. When an AI system fails through bias, hallucination, data leakage, or an agent going rogue, the instinct is to use existing corporate tools like email or internal messaging to manage the response, all of which the AI under investigation has access to. If the AI has access to the playbooks or communications of the response, it could obfuscate, evade or manipulate your efforts. CYGNVS operates completely out-of-band from your systems and AI. Out-of-band means that it’s separate from corporate networks, separate from the AI being investigated, and isolated from the systems under scrutiny.
What is AI
incident response?
AI incident response mirrors what cybersecurity teams have built over the last decade — but for an entirely new class of incidents that existing playbooks do not cover. CYGNVS covers every stage.
Build your playbooks before you need them.
Import existing playbooks or generate new ones by incident type, industry, and geography. Assign roles, define access, onboard external providers.
Train where you fight with tabletop exercises.
Run tabletop exercises inside the platform with real playbooks and real teams. After-action reports generated in under five minutes.
Execute from a secure, out of band environment.
CYGNVS operates independently of your corporate SSO, email, and infrastructure, which are the systems most often compromised. Role-based access enforced. Legal privilege and chain of custody preserved automatically.
Report & Update regulators with ease
Pre-built regulatory templates across 153 jurisdictions, auto-filled from the incident record. All 50 US states, EU, India, and more — all in the platform.
Purpose-built on exclusive cyber and AI incident data to protect your team, your decisions and your organization.
CYGNVS AI is trained on 25,000+ real-world major incidents through an exclusive insurance industry partnership. This data does not exist publicly or commercially anywhere. Generic AI models give generic advice. CYGNVS gives guidance grounded in what actually happened.
The incident data no foundation model has ever seen.
CYGNVS operates independently of customer SSO, email and corporate tools through patented Out-of-Band Identity and Isolate Mode. The AI incident response cannot be detected, influenced or manipulated by the AI being investigated.
Built to stay out of reach of the AI it is investigating.
More than 3,000 customer organizations across 71 countries rely on CYGNVS. When customers began facing AI incidents, their teams were already on the platform and ran them the same way they run cyber incidents.
The edge cases other vendors have never seen are routine for CYGNVS.
Real-time and historical snapshots capture what was known and decided at every step. Digitally signed access certifications prove only authorized participants saw a given workstream.
The record that holds up when regulators, customers or courts ask what happened.
We collaborated with CYGNVS to bring this AI model to life for our clients, enabling them to learn from and apply our experience for more successful incident readiness and response. Our approach ensures client privacy and security, while delivering proactive, context-aware AI-based guidance.Thomas Reagan Global Head of Cyber, Marsh
AI-specific regulatory reporting,
built in so you can move fast.
CYGNVS tracks 56 binding AI laws and regulations globally, alongside 47 recommended frameworks and guidelines. Pre-built report templates are automatically populated from the response records.
- EU AI Act
- Colorado AI Act
- FDA AI/ML guidelines
- UK FCA framework
- HIPAA (AI context)
- California AI Act
- NY Law 144
- Singapore AI Governance
- GDPR (AI-triggered)
- 50+ jurisdictions total
“The time to deploy AI incident response is alongside the AI project rollout – not afterwards and playing catchup. AI incident readiness requires playbooks, tabletop exercises, coordinated response and incident reporting, mirroring exactly what cybersecurity teams have built over the last decade. CYGNVS gives organizations an end-to-end platform for managing AI incidents.”
Resources, research, and upcoming events.
Nearly 9 in 10 Organizations Have Faced an AI Incident, But More Than Two Thirds Are Not Confident in Response, CYGNVS Report Finds
More than 6 in 10 organizations say incident volume is rising, yet 84% review their incident response plans once a year or less, according to an analysis of more than 9,500 survey responses. San Mateo, Calif. – October 13, 2026 – CYGNVS, the out-of-band command center for cyber and AI incidents, today released the CYGNVS […]
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CYGNVS Resilience Benchmark Report
Insights on Cyber & AI Incident Readiness from 9,500+ Surveys Critical incidents used to be rare events. Today the average CISO handles 20 a year, and more than 6 in 10 organizations say incident volume has risen over the past 12 months. AI is accelerating that pace from both directions, giving attackers speed and scale […]
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You Can’t Patch Panic: Why The Best AI Defense Starts Before the Attack
Today’s AI security discussions typically revolve around attack prevention. Security teams have been inundated with messaging on the importance of securing models, preventing prompt injection, blocking malicious use and governing employee access. While these conversations are important, they’re only half the battle. Even the most sophisticated defenses can be compromised. The world saw this play […]
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CyberAcuView Selects CYGNVS as its CIRM Platform Advancing Cyber Resilience for the Insurance Industry
Consortium of world’s leading cyber insurance providers is leveraging CYGNVS to drive secure, trusted incident response amongst members. San Mateo, Calif. – September 29, 2026 – CYGNVS, the market leading Cyber Incident Response Management (CIRM) platform, and CyberAcuView, the organization dedicated to strengthening cyber resilience across the global insurance market, today announced their collaboration. […]
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AI incident response program?
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